Job Title: | Implementation Manager |
Contract Type: | Contract |
Location: | Reading, Berkshire, S. E. England, England |
Industry: | |
Salary: | Competetive FTC salary + package |
Start Date: | ASAP |
Duration: | 12 months |
REF: | TC/060/ImpMan_1568630316 |
Contact Name: | Tommy Clifford |
Contact Email: | Tommy.Clifford@projectpeople.com |
Job Published: | almost 6 years ago |
Job Description
Implementation Manager
Key Responsibilities & Accountabilities:
| The Implementation Manager contributes to delivering the Operations outcomes of: · Provide insight and manages supplier performance and challenge their performance and ensures they deliver to operational metrics. · Report and monitor KPI's providing valuable insight. · Support robust implementation of new services my assuring the high quality of those services.
To deliver the outcomes, the Implementation Manager has the following responsibilities: · Provide interface to deployment MSP programme team into the Operations MSP. · Maintain close links with deployment MSP delivery teams to ensure ownership and prompt resolution of faults. · Interface with operations' problem management function to identify potential resolution of systematic deployment faults and deployment defects. · Drive prompt resolution of existing 'legacy faults' identified by the deployment programmes. · Govern BIS and TTO concession processes ensuring ahearence to WLA's. · Minimises and manages failed planned work ensuring deployment teams deliver continual improvments . · Provide an effective feedback loop for build quality issues impacting performance. |
Project People is acting as an Employment Agency in relation to this vacancy.
