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Hardware Technician

Job Title: Hardware Technician
Contract Type: Contract
Location: Reading, Berkshire
Industry:
Salary: £11.13 - £18000 per annum
Start Date: ASAP
Duration: 6 months
REF: Porsche - KG_1622558310
Contact Name: Kerrie Gaurd
Contact Email: Kerrie.Gaurd@projectpeople.com
Job Published: 2 months ago

Job Description

Exciting new temporary position within a well know car dealership based in Reading for a Hardware Technician to provide excellent Customer Service and high quality IT Support.

Responsibilies:

  • Manage and Maintain the Hardware Asset Database
  • Manage Life-cycle replacement and device deployment
  • Diagnose and resolve Hardware related issues
  • Ensuring that assigned incidents, requests, phone calls or emails are logged within the help desk system when needed.
  • Deliver an excellent Customer Service experience and agreed level of service to internal customers, in line with the Company's values.
  • Manage, prioritise and respond promptly and effectively to assigned tickets, demonstrating & performing effective Incident Management disciplines - managing assigned task, incidents, changes, project tasks and activities through to satisfactory conclusion according to SLA targets

Experience and Qualifications:

  • Ability to manage and organise themselves
  • Good time management skills.
  • Strong problem-solving skills, and attention to detail
  • Minimum education of GCSE A to C grade in core subjects
  • Hardware/Software troubleshooting and diagnostic skills

Project People is acting as an Employment Business in relation to this vacancy.

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