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Governance & Planning Change Lead

Job Title: Governance & Planning Change Lead
Contract Type: Contract
Location: Reading, Berkshire
Salary: Negotiable
REF: RC/C/Governance_1643213424
Contact Name: Rohit Chavda
Contact Email:
Job Published: 4 months ago

Job Description

Governance & Planning Change Lead


Reading/Hybrid - 2 days onsite when restriction lifted.

The Role:

  • The Governance & Planning Change Lead represents the Governance and Planning team by leading and driving process and continuous improvement standards, strategies, processes and tools.
  • The individual will identify and implement process improvement opportunities that benefit the CNO function in support of our vision and act as a key focal point of Governance & Assurance within the business.
  • The Governance & Planning Change Lead will use a combination of business analysis, project management, stakeholder management, Tools excellence and process improvement skills to lead, manage, oversee and support the implementation of improvement projects and initiatives, working closely with other key resources and subject matter experts in the business.
  • The position has no direct management responsibilities but will be required to provide leadership and be responsible for training, coaching, mentoring and advising others on improvement projects execution, best practices and standards.


  • Provide clear leadership to drive continuous improvement in project delivery, governance and planning.
  • Act as a conduit between Head of Governance & Planning, the direct reports and the Governance & Assurance team.
  • Act as the champion for Governance & Assurance across the business.
  • Set and embed Process Standards across all aspects of our programme and project lifecycle, including measure, review, and improve our standards to ensure fit for purpose.
  • Collaboration with senior stakeholders within all functions to adopt and drive the necessary changes to ways of working and our internal processes.
  • Lead the implementation of process improvement, leading and steering team and project meetings, building and maintaining effective team relationships, monitoring progress and resolving barriers to improve processes and create efficiencies.
  • Accountable for the enhancement and improvement of all available tools within the PMO application suite (MS Office, PowerBI, Advanced Excel, Jira)
  • Build and enhance the capability of others through role modelling, training and coaching.
  • Foster a collaborative working environment with functional areas and share best practices across the organisation.
  • Provide expertise to the business on current ways of working and best practice, sharing knowledge and expertise with other members of the team.
  • Governance of Programme Office and local Governance & Assurance processes to ensure compliance to Client's company standards, including creating & maintaining our knowledge base.
  • Aligning all process with the wider business processes to ensure collaboration across company.

Must Have:

  • Demonstrable experience of Governance and change delivery within a continuous improvement role.
  • Depth of experience in shaping, driving and managing change from initiation to completion.
  • Process writing - visio processes, process documentation, training documentation.
  • Intermediate to advance experience on PMO tooling (Sharepoint, Teams, MS Office, Excel, PowerBI, Jira)
  • 5+ years' experience of working within a Programme or Project management function (preferably within the Telco or IT sector
  • An ability to influence and solicit buy-in from a wide range of business stakeholders.
  • An ability to train, mentor, and coach individuals on the benefits of continuous improvement and process management.
  • Tenacious, flexible, passionate, resilient and results driven with a persuasive personality.
  • Strong stakeholder management skills and able to demonstrate ability to drive cross-functional continuous improvement in areas outside immediate control or influence.

Project People is acting as an Employment Business in relation to this vacancy.