Global Account Manager

Global Account Manager (Roaming Dept). South West London. Permanent opportunity- excellent salary and package.

Multi-national conglomerate with a focus on innovation and technology operating in over 50 countries with 5 core businesses is seeking an Account Manager responsible for all aspects of the relationship with external partners whilst ensuring high levels of service delivery is maintained; Maximise external opportunities for the Group whilst maitaining an ongoing support to business areas and ensuring that commercial agreements are continuously optimised on Group level.

• Manage the process of setting up roaming discount agreements from start to finish, including negotiations;
• Liaise with cross-functional internal teams (including QoS and Analysis/Insights) to ensure a 360-degree approach when negotiating;
• Ensure internal and external stakeholders are kept up to date with progress of initiatives running at any given time;
• Work with Analysis to forecast and track key account metrics (e.g. revenue and cost development);
• Prepare reports on account status;
• Assist with challenging requests from OpCos and/or issue escalations when necessary.
• Work with Opcos' and Group's retail/enterprise/IoT teams to evaluate and propose solutions and new business opportunities based on analysis.
• Develop strategic financial models across the group

Experience and Expertise

• Understanding of how changes in telecom/mobile arena can shift business dynamics of the Group;
• Experience working in an international environment or dealing with various cultures in a business environment;
• Proven work experience in an account manager capacity;
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation;
• Proven ability to manage multiple accounts at a time, while maintaining a high level of attention to detail;
• Excellent listening, negotiation and presentation abilities;
• Strong verbal and written communication skills.
• Background from a mobile operator
• Strong track record of financial modelling and analysis using various tools, such as visual analytics.

Project People is acting as an Employment Agency in relation to this vacancy.