Facilities Manager

Role: Facilities Manager

Type: Permanent

Location: Crawley

We have an exciting opportunity for Facilities Manager to work with one of our telecom clients.

Roles and Responsibilities:

• Interface with nominated service line sponsors on performance issues at UK level
• Actively participate and contribute to all team management meetings and training sessions
• Attend Thales WIP/Application Finance Review Conference Calls
• Conduct and attend Cleaning Audits and Site Inspections
• Attend/chair Senior Thales Stakeholder engagement meetings - Site Directors monthly meeting, Energy & Waste Reviews
• Liaise with sub-contractors to obtain quotations for reactive tasks - manage sub-contractors working on site
• Schedule sub-contractor visits to ensure PPM completion
• Obtain quotations & raise purchase orders for maintenance
• Manage customer complaints and escalate issues and concerns to Service Line management
• Facilitate PPM amendments
• Compile monthly site reports
• Ensure annual maintenance contracts are in place for all Sub-contractor PPM maintenance
• Regular Site Folder review to ensure sub-contractor and team compliance
• Produce Incident reports for site
• Ensure site team have security clearance/vetting
• Support customer with the delivery of minor project works
• Escalate any customer complaints or issues that are not being dealt with by direct reports
• Meet or communicate with Thales Workplace Managers to discuss and clarify any actions or requirements
• Submit Client Quotes for approval
• Assisting with space management solutions e.g. participating in office moves

Any other duties required as part of the role as and when requested

Experience Required:

• Solid understanding and experience of managing hard services within critical environments
• Understand the requirements of soft services, preferably having managed or had experience of areas such as Cleaning, Catering, Security, Transport, front of House
• Good knowledge / experience of Microsoft office packages
• Have an excellent understanding of health and safety preferably with IOSH certification
• Commercial awareness
• Strong customer focus skills and attitude with good negotiation skills
• Good communicator - both Written and Orally
• Previous people management experience
• Minimum of 5 years' experience in FM
• Experience of working in a large-scale FM contract
• Familiar with standard MS Office applications such as Word, PowerPoint, Excel and Outlook
• Able to work well as part of a highly motivated team
• Strong and effective communication skills

If this looks interesting, click on APPLY!

Project People is acting as an Employment Agency in relation to this vacancy.