Desktop 2nd Line Support Engineer (Security Cleared)

Desktop 2nd Line Support Engineer (Security Cleared) - Oxford - Contract.

A global IT services company is searching for a Desktop 2nd Line Support Engineer to join their team on a contract basis in Oxford.

A national security clearance is required for this role but candidates not holding this level of clearance will be considered.

Role:

The successful candidate will be responsible for managing fault calls, service requests and planned changes, VOIP telephony support, High level AV support, VIP Support, Smart-Hands support and manning the a 'TechDeck'. (PC/Laptop builds, OS configuration, AD administration, some hardware repair) Windows 10 . This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Call management. Some project work may be required.

Skills and Experience Required:

• Strong organisational and admin skills
• Attention to detail
• Deskside capabilities
• Stock control
• Office 365
• Windows 10 experience - desirable
• Documentation creation - desirable
• AV knowledge and experience - desirable

To apply, please send your CV to leanne.summers@projectpeople.com.

Project People is acting as an Employment Business in relation to this vacancy.