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Desktop 2nd Line Support Engineer (Security Cleared)

Job Title: Desktop 2nd Line Support Engineer (Security Cleared)
Contract Type: Contract
Location: Southampton, Hampshire
Industry:
Salary: Daily Rate
Start Date: ASAP
Duration: 5 months +
REF: FJS/LS/2ndSupp/South_1573035523
Contact Name: Leanne Summers
Contact Email: leanne.summers@projectpeople.com
Job Published: 15 days ago

Job Description

Desktop 2nd Line Support Engineer (Security Cleared) - Southampton - Contract.

A global IT services company is searching for a Desktop 2nd Line Support Engineer to join their team on a contract basis in Southampton, Hampshire.

A national security clearance is required for this role but candidates not holding this level of clearance will be considered.

Role:

The siccessful candidate will be responsible for managing fault calls, service requests and planned changes, VOIP telephony support, High level AV support, VIP Support, Smart-Hands support and manning the a 'TechDeck'. (PC/Laptop builds, OS configuration, AD administration, some hardware repair) Windows 10 . This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Call management. Some project work may be required.

Skills and Experience Required:

  • Strong organisational and admin skills
  • Attention to detail
  • Deskside capabilities
  • Stock control
  • Office 365
  • Windows 10 experience - desirable
  • Documentation creation - desirable
  • AV knowledge and experience - desirable

To apply, please send your CV to leanne.summers@projectpeople.com.

Project People is acting as an Employment Business in relation to this vacancy.