Demand Analyst

Role: Demand Analyst

Type: Permanent

Location: Theale (Hybrid)

We are looking for a Demand Analyst to join one of the leading telecom brands based in Theale.

This role will be the first point of contact for demand, responsible for receiving, validating, accepting or rejecting demand requests into the business, using a pre-defined validation criterion and SLAs to ensure works requested are within company's scope and budget. Work with internal & external stakeholders to build and maintain relationships to ensure effective project delivery.

Key Responsibilities:

• Processing Impact Assessment Requests from Anchor Tenants
• To effectively process all Service Order Requests that are received by the Demand team.
• Use key business reports and financial information to ensure that requests are within business scope, budget and forecasts, providing full justification for any rejected demand, highlighting any issues to the Lead Demand Analyst for onward review
• Ensure all Data input is cleansed and valid to maintain quality data records.
• To support, develop and maintain business relationships by working with internal & external stakeholders to deliver quality demand profiles
• Resolve any issues/queries to ensure all demand achieves contractual SLAs under the MSA.
• To proactively manage general demand queries from suppliers to ensure accurate and efficient project delivery.

Skills Required:

• Someone with a strong administrative\ Database Management\Project coordination background
• Having worked in a Telecoms environment is an added benefit
• Strong Team oriented individual who is able to work with internal and external stakeholders
• Ability to raise Service Order requests, Raise PO's, Change Requests, WIP Reports and Query resolution and handling from a Shared inbox that the team make use of
• The team is young, strong personalities and they often socialize together - so an individual that will be able to fit into this team dynamic
• Strong Excel Skills especially V-Lookups

If the above role interests you, click on APPLY!

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