Defect Manager

Defect Manager

Basingstoke

*security clearance is required for this role but candidates not holding this level of clearance will be considered*

Leading IT Services Provider in the defence sector require a skilled Defect Manager to join their team in Basingstoke

Duties & Experience required:
* The management and control of all defects within the in-house development environments.
* To own and chair daily defect calls with lead Development, Test and Operational Teams, Customer and third parties and to provide clear minutes and actions.
* Ability to explain technical processes and articulate knowledge of the Defect Management process to a wide audience.
* Strong working Knowledge of Jira and reporting tools.
* Good practical knowledge of MS Office, especially Excel
* Definition, ownership and management of the Defect Process.
* Liaising with the Problem Management Team to ensure a clear and efficient interaction within overlapping processes, and to promote this with all customers.
* Ensuring all defects are entered correctly and controlled / managed as effectively as possible through their lifecycle.
* Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to defect status outside of the published defect process.
* Represent the regional position on defect status to both regional users and international staff on a regular basis.
* Creation of a Defect Dashboard for the status reporting on Defects and to drive those defects through to successful conclusion.

Please apply via this site in the first instance, or send a CV with a covering note to Amber.Lowman@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy

Project People is acting as an Employment Business in relation to this vacancy.