Job Title: | Customer Value Manager |
Contract Type: | Contract |
Location: | Reading |
Industry: | |
Salary: | Negotiable |
Start Date: | ASAP |
Duration: | 3 Months |
REF: | SB/CON/CVM_1671016070 |
Contact Name: | Sneha Betharia |
Contact Email: | sneha.betharia@projectpeople.com |
Job Published: | over 1 year ago |
Job Description
Role: Customer Value Manager
Type: 3 months contract, potential to be 6 months
Location: Reading / Remote
Start from Jan
We have an exciting opportunity for a Customer Value Manager to join our Team, to grow our core margin for the area of accountability year on year by leveraging all our commercial assets, delivering both commercial and experiential outcomes for the Consumer area's product set, providing feedback to New Products and Sales to support shaping current and future strategy. Responsible for margin and customer experience for the area of responsibility's propositions, for offers and promotions for the trading plan for products that delivers both commercial and service outcomes and contributing to the short- and long-term strategy.
Responsibilities Include:
* Margin & Segment P&L for area of responsibility (i.e. Contract, PAYG, 5G, etc.)
* Existing, Core Props Configuration, Development and Deployment
* Proposition Partner Management (in-life)
* Props Briefs & Customer Outcomes
* Product Margin Delivery.
* Creation of quarterly Trading Plans.
* Contribute to budget and re-forecasting Process
Experience Required:
* Proven experience within a similar commercial position
* Experience of working in fast paced, dynamic and challenging environments
* Experience of creating trading plans to support margin
* Exceptional interpersonal, networking, negotiation, influencing, and communication skills are essential with evidence of a proactive approach and creditable outcomes.
* Ability to demonstrate a drive for results within a pressurised environment to strict timelines.
* Appreciation of the customer, their needs and how to meet them
* Strong Commercial Acumen.
* An experienced People Manager able to galvanise others behind the team's vision and direction.
* Excellent decision making and prioritisation capabilities.
If this looks interesting, click on APPLY!
Project People is acting as an Employment Business in relation to this vacancy.
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