Customer Service Advisor (Web chat)

Job Description

Customer Service Advisor

6 month contract with a view to go permanent

Maidenhead and some remote working

This leading telecoms company are seeking a Customer Service Advisor to join their busy Customer Support Team.

You will manage customer interactions via web chat and email, with a clear focus to resolve customer queries and issues and use these inputs to drive continuous improvement to make sure our customers can more effectively self-serve. You will help to develop the Brand by ensuring that all our communications with customers are consistent and recognisable and reflect the values we stand for.

You must have:

• Excellent Customer Service skills
• Strong communication skills
• Positive 'can do' attitude
• Good computer skills
• Web chat experience is an advantage

For more information please apply here or send a CV direct to tommy.clifford@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.