Customer Advisor - Web Chat

Project People are partnered with a leading telecoms business in the search for a Customer Advisor to join their busy Customer Support Team.

You will manage customer interactions via web chat and email, with a clear focus to resolve customer queries and issues and use these inputs to drive continuous improvement to make sure our customers can more effectively self-serve. You will help to develop the Brand by ensuring that all our communications with customers are consistent and recognisable and reflect the values we stand for.

The successful Customer Advisor will have;

• Excellent Customer Service skills
• Strong communication skills
• Positive 'can do' attitude
• Good computer skills
• Web chat experience is an advantage

For more information please contact tom.irvine@projectpeople.com or APPLY NOW!

Project People is acting as an Employment Business in relation to this vacancy.