Contract and Supplier Manager - Reading

· Accountable for managing the assigned contracts and influencing suppliers through governance forums.

· Providing insight on supplier performance and challenge any sub standard performance

· Managing the lifecycle of suppler contracts, post signature.

· Identifying opportunities for continuous service improvement.

· Responsible for new contract definition by co-ordinating and collating the operational requirements from the wider Operations team.

· Accountable and responsible for updating contract obligation documentation.

· Responsible for ensuring Operational expenditure stays within the overall business targets.

· Responsible for being interface between supplier and shareholders.

· Accountable and responsible for reviewing service performance report and highlighting any substandard performance to the wider team.

· Responsible for initiating Service Improvement Plans and managing the SIP process and reviewing SIPs.

· Responsible for completing the regular audit process of suppliers.

· Responsible for identifying risks to MBNL and providing suggested mitigations.

· .Accountable and responsible for resolving any operational contract disputes.

• Extensive knowledge of the development and management of operational support contracts.
• Experienced in managing relationships with internal business customers and large external suppliers, by the development of relationships to ensure the mutual business needs are met.
• Proven to take full accountability for planning and delivering commercially viable options to the business.
• Experienced with a track record of managing OPEX and CAPEX projects.
• Excellent in planning and coordinating events to ensure contracts are fit for purpose and deliver within the operational budgets outside in to your organisation and using this to drive improvements
• A can do attitude and be able to start and complete assigned tasks in isolation and or within a team environment.
• The applicant must have tenacity and a drive to succeed, being able to focus on the task at hand and ensure the customer is delighted with the outcome