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Chinese Mandarin Speaking Business Operations Associate

Job Title: Chinese Mandarin Speaking Business Operations Associate
Contract Type: Contract
Location: London, England
Industry:
Salary: Negotiable
REF: CSBusinessOperations_1655486125
Contact Name: Catherine Sun
Contact Email: Catherine.Sun@projectpeople.com
Job Published: 6 months ago

Job Description

Chinese Mandarin Speaking Business Operations Associate

Location: London Paddington

Full-time ongoing contract

Responsibilities:

  • Performing, organising and streamlining operational tasks.
  • Implementing process improvements to improve operational efficiency.
  • Assisting operation managers in organising promotional campaigns, including influencer outreach.
  • Addressing customer issues in a prompt and accurate manner.
  • Leveraging data and insights to understand our customers and funnel in depth, identifying business opportunities.
  • Assisting the daily operations for our client's Mobile Services in the UK and Ireland.
  • Focusing on the user acquisition, retention and data operation.

Requirements:

  • A good understanding of Mobile user consumption trends, needs and expectations.
  • Be familiar with the local market.
  • Excellent customer service experience.
  • Experienced with Data Analytics, excellent analytical skills will be a plus.
  • Highly motivated with the ability to thrive in a fluid, demanding and fast-paced environment.
  • Solid operational experience and interests in Mobile applications.
  • Excellent written and verbal communication skills in English.
  • Mandarin speaking is essential.

Before you apply, please make sure you have the Right to Work full-time in the UK from the start of your employment without requirement for work/visa sponsorship.

To apply, please send your CV to Catherine.Sun@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.