Chinese Mandarin Speaking - Admin & Front Desk Receptionist

Key Responsibilities:

【Receptionist Duties】

• Answering all incoming calls in a polite, courteous manner, passing onto relevant department / person as required.
• Working with the building's Receptionists and Security staff - notifying them of expected visitors and issuing the relevant passes to allow access.
• Meet and greet all visitors and suppliers to site, notifying their host as a priority and in some cases escorting them throughout their visit.
• Ensure all WINPAK information for company's staff is up-to-date, issuing cards to new starters and cancelling passes when completed. Updating passes who are allowed access.
• Reservation of meeting rooms through the automated system, notifying catering company of refreshments / lunches requirements when needed.

【Admin Duties】

• Assisting directors, employees and administrative with any administrative and office management duties.
• Lunch ordering and management for new Paddington office if there is need
• Coordinating with landlord, contractors / sub-contractors for any maintenance &facility management issues.
• Monitoring stationery supplies and ordering as and when necessary (working within monthly budgets).
• Working with Mailroom and Administrative staff of the building, collecting all parcels and mail as notified, opening post and distributing to relevant departments.
• Organising couriers / taxis, hotel rooms etc., when there is need.
• Assisting with any events or meetings from admin aspects when there is need.

Qualifications:

• Both English and Mandarin speaking is required.
• Reliable, punctual with excellent time keeping skills.
• Excellent communication skills with polite and professional telephone manner.
• Good organizational skills with a strong attention to detail.
• Mature, credible, and confident in dealing with managers and Directors.
• Friendly and personable disposition, approachable when dealing with queries from staff.
• Confident working on your own initiative and prioritizing your workload.
• Ability to work in a fast paced environment.
• Out-going with a pro-active / can-do and sociable attitude.
• EHS: playing the role as Health & Safety Officer, Fire Marshal, and First Aider of the office.