Change Analyst (12 Month FTC)

Change Analyst

12 Month Fixed Term Salary

Reading, Berkshire

Change Analyst - working on a 12 month fixed term contract basis on behalf of a rapidly growing Mobile Telecoms company based in central Reading. This position offers a competitive salary (disclosed upon application) and 1-2 days flexible working!

As Change Analyst you will be supporting the Change Manager in managing network availability, emergency site access requests and all changes.

Responsibilities:

• Proactively manage the Change mailbox, responding to emergency requests in a timely manner
• Reporting on a daily, weekly and monthly basis
• Ensure all emergency changes contain the required justification, sponsorship and level of detail to enable the Change Manager to approve
• Assist the Change Manager with trend analysis to enable areas for improvement
• Attend weekly change review boards
• Perform impact and risk assessment of changes to ensure minimal disruption to services and customers
• Ensure outages requests are realistic and aligned to the type of activity being completed to ensure minimal disruption to the network

Skills & Experience Required:

• Previous experience working within a Change / Service management position, within IT or Telecoms
• Excellent communication skills
• Strong Excel and PowerPoint
• ITIL Foundation Certified (v3)
• Strong IT/RAN awareness
• Must be able to work in a collaborative environment

If you are interested in this 12 month fixed term contract and have the required experience then please submit your CV on line or email direct to Salome.Maybanks@projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.