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Change Analyst (12 Month FTC)

Job Title: Change Analyst (12 Month FTC)
Contract Type: Permanent
Location: Reading, Berkshire
Industry:
Salary: Competitive Salary
Duration: 12 Months
REF: SM/FTC/CA_1574681863
Contact Name: Salome Maybanks
Contact Email: salome.maybanks@projectpeople.com
Job Published: 15 days ago

Job Description

Change Analyst

12 Month Fixed Term Salary

Reading, Berkshire

Change Analyst - working on a 12 month fixed term contract basis on behalf of a rapidly growing Mobile Telecoms company based in central Reading. This position offers a competitive salary (disclosed upon application) and 1-2 days flexible working!

As Change Analyst you will be supporting the Change Manager in managing network availability, emergency site access requests and all changes.

Responsibilities:

  • Proactively manage the Change mailbox, responding to emergency requests in a timely manner
  • Reporting on a daily, weekly and monthly basis
  • Ensure all emergency changes contain the required justification, sponsorship and level of detail to enable the Change Manager to approve
  • Assist the Change Manager with trend analysis to enable areas for improvement
  • Attend weekly change review boards
  • Perform impact and risk assessment of changes to ensure minimal disruption to services and customers
  • Ensure outages requests are realistic and aligned to the type of activity being completed to ensure minimal disruption to the network

Skills & Experience Required:

  • Previous experience working within a Change / Service management position, within IT or Telecoms
  • Excellent communication skills
  • Strong Excel and PowerPoint
  • ITIL Foundation Certified (v3)
  • Strong IT/RAN awareness
  • Must be able to work in a collaborative environment

If you are interested in this 12 month fixed term contract and have the required experience then please submit your CV on line or email direct to Salome.Maybanks@projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.