Business Support Administrator

Business Support Administrator

This is a rolling contract for an administrator dealing with the end to end process for Invoice Billing via our OneERP (SAP based) Finance Ssytem, providing a support service to a specialist team (such as Security, Asset Management, Information Management, Resource Management) to ensure problems and queries are resolved in a timely and efficient manner.

Key Accountabilities

• Support. Provides a specialized support role (as defined locally) for a service delivery unit, business area or team. Ensures the role supports the reliability and purpose of the area and looks to improve the service given to the customer (either internally or externally) through timely and efficient resolutions of tasks, problems or queries.
  * Analysis and diagnosing problems or issues. Make an analysis of a potential problems or issues, diagnosis and make potential recommendation for resolution to the team leader or manager in order to maintain appropriate service for the business unit, area or team.
  * Planning, organizing and monitoring work. Recognizes changes in priorities for the team and own workload and takes necessary action to achieve targets.
  * Storing and reporting information. Maintains appropriate data relevant to the specified role for the business area or team to ensure accurate records and the ability to report when necessary to management.
  * Personal Development. Maintains a depth of knowledge in their area and takes initiative to extend knowledge in order to ensure personal contribution to the team.

Responsibilities:

• 
  Meets performance/strategic/targets
  * Timely resolutions of problems or issues.
  * Team contribution, quality of work presented to agreed requirements.
  * Quality and accuracy of data - input and output.
  * Team contribution and contribution to team deliverables.

Essential Skills:

Problem Solving / Analytical Skills

MS Office including Outlook, Word and Excel (Intermediate)

Ability to engage effectively with all levels of Management, Customers, Suppliers and Partner Organisations

Knowledge of SAP would be beneficial

Project People is acting as an Employment Business in relation to this vacancy.