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Business Support Administrator

Job Title: Business Support Administrator
Contract Type: Contract
Location: Birmingham, West Midlands
Salary: Up to £9.50 per hour
Start Date: ASAP
Duration: 6 months plus
REF: BSA - FJ 21000D03_1637165719
Contact Name: Kerrie Gaurd
Contact Email:
Job Published: 11 days ago

Job Description

New opportunity on a Temporary contract as a Business Support Administrator based in Birmingham.

Role Purpose

The role holder will provide a support service to a specialist team (such as Security, Asset Management, Information Management, Resource Management) to ensure problems and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the specialist area and be responsible for a specific set of tasks within this discipline. Basic knowledge of the specific field and of relevant tools and methods.

Key Accountabilities

* Support. Provides a specialised support role (as defined locally) for a service delivery unit, business area or team. Ensures the role supports the reliability and purpose of the area and looks to improve the service given to the customer (either internally or externally) through timely and efficient resolutions of tasks, problems or queries.
* Analysis and diagnosing problems or issues. Make an analysis of a potential problems or issues, diagnosis and make potential recommendation for resolution to the team leader or manager in order to maintain appropriate service for the business unit, area or team.
* Working for others. Liaises with own business area or team as well as throughout Fujitsu in order to maintain the appropriate working relationships and meet the requirements of the business unit, area or team.
* Planning, organising and monitoring work. Recognises changes in priorities for the team and own workload and takes necessary action to achieve targets.
* Storing and reporting information. Maintains appropriate data relevant to the specified role for the business area or team to ensure accurate records and the ability to report when necessary to management.

Project People is acting as an Employment Business in relation to this vacancy.