| Job Title: | Business Process & Tools Manager |
| Contract Type: | Contract |
| Location: | Berkshire, England |
| Industry: | |
| Salary: | Negotiable |
| Start Date: | ASAP |
| Duration: | 6 months |
| REF: | WM/BIZPRO_1598087605 |
| Contact Name: | Warren Moore |
| Contact Email: | warren.moore@projectpeople.com |
| Job Published: | almost 5 years ago |
Job Description
Business Process & Tools Manager
Location - Remote initially - Reading 2/3 days per week post-lockdown
This role will be working as part of our client's new centralised function supporting their deployment team. The team will be responsible for Tools & Systems and delivering continuous process improvement across data analytics and reporting.
The role will involve
- Understanding and documenting current state processes
- Using data and analytics to highlight and prioritize opportunities for improvement
- Working with functional leaders and key stakeholders to document business processes and pain points
- Facilitating Perfect Execution Projects to drive continuous improvement
- Being a Business owner and key user for front end digital tools
- Lead change management
- Developing test methods and approaches to validate new processes
- Creating and delivering training on existing and new business processes
- Developing and implement business process audits to ensure they are being executed effectively and as designed
- Measuring and reporting KPIs
The ideal candidate MUST come from a telecoms background and understand the operator landscape and topology.
Project People is acting as an Employment Business in relation to this vacancy.
