Job Title: | Business Process Analyst (Contract, Berkshire, Start ASAP) |
Contract Type: | Contract |
Location: | Berkshire, England |
Industry: | |
Salary: | Attractive Day Rate |
Start Date: | ASAP |
Duration: | 6 Months |
REF: | PP/LG/BPA/CX_1567157269 |
Contact Name: | Laura Gallagher |
Contact Email: | laura.gallagher@projectpeople.com |
Job Published: | over 4 years ago |
Job Description
Business Process Analyst
Berkshire (6 Month Contract)
The Company:
A leading mobile operator, who work in an Agile, Collaborative and Customer Driven environment. They are currently recruiting for a Business Process Analyst to join their team on a 6 month contract, located out of their HQ in Berkshire.
Role Context:
Reporting into the Senior Business Analyst, you will be a member of a small team of Business Process Analysts supporting a wide variety of initiatives to deliver the companies Target Operating Model. Working with a wide range of business stakeholders and managed service partners, you will be responsible for the modelling of Business Processes, RACIs and Working Level Agreements.
Responsibilities:
- Working closely with stakeholders and SMEs to identify and analyse business processes
- Facilitating collaborative workshops with SMEs to capture business processes
- Documenting processes with clearly developed process maps and process descriptions according to defined standards
- Following a standard business process architecture framework to ensure all processes are developed at the correct process level
- Managing change during development of the to-be process
- Examining processes holistically to understand the impact of changing them on people, strategy, systems and general business operations
Experience Required:
- Evidence of competency in and experience of writing high quality user documentation for end users, managers and technical staff.
- Microsoft Word skills including using styles and templates
- Excellent use of English (including grammar and punctuation)
- Demonstrable experience in a business process role
- Experience in leading process definition workshops
- Excellent verbal and written communication skills
- Telco experience is an advantage
If you would like to be considered for this exciting opportunity, please apply today with a copy of your most recent CV.
Project People is acting as an Employment Business in relation to this vacancy.
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