Business Operations Associate (Mandarin Speaking)

Job Title: Business Operations Associate (Mandarin Speaking)

Location: London

We have a fascinating position for a well-organised Business Operations Assistant to join a leading technology company based in London on an ongoing and a long-term basis.

What you will do:

• Performing, organising and streamlining operational tasks.
• Implementing process improvements to improve operational efficiency.
• Assisting operation managers in organising promotional campaigns, including influencer outreach.
• Addressing customer issues in a prompt and accurate manner.
• Leveraging data and insights to understand our customers and funnel in depth, identifying business opportunities.
• Assisting the daily operations for our client's Mobile Services in the UK and Ireland.
• Focusing on the user acquisition, retention and data operation.

The ideal candidate:

• A good understanding of Mobile user consumption trends, needs and expectations.
• Be familiar with the local market.
• Excellent customer service experience.
• Experienced with Data Analytics, excellent analytical skills will be a plus.
• Highly motivated with the ability to thrive in a fluid, demanding and fast-paced environment.
• Excellent written and verbal communication skills in English.
• Mandarin speaking is essential.

The successful candidate will have solid operational experience and show interests in Mobile applications.

Please note:

The successful candidate must, by the start of the employment, have permission to work in the UK.

Project People is acting as an Employment Business in relation to this vacancy.