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Business Operations Associate (Mandarin Speaking)

Job Title: Business Operations Associate (Mandarin Speaking)
Contract Type: Contract
Location: London, England
Salary: Negotiable
Start Date: ASAP
Duration: ongoing
REF: JZFORCE_1655222488
Contact Name: Jianghui Zhang
Contact Email:
Job Published: 6 months ago

Job Description

Job Title: Business Operations Associate (Mandarin Speaking)

Location: London

We have a fascinating position for a well-organised Business Operations Assistant to join a leading technology company based in London on an ongoing and a long-term basis.

What you will do:

  • Performing, organising and streamlining operational tasks.
  • Implementing process improvements to improve operational efficiency.
  • Assisting operation managers in organising promotional campaigns, including influencer outreach.
  • Addressing customer issues in a prompt and accurate manner.
  • Leveraging data and insights to understand our customers and funnel in depth, identifying business opportunities.
  • Assisting the daily operations for our client's Mobile Services in the UK and Ireland.
  • Focusing on the user acquisition, retention and data operation.

The ideal candidate:

  • A good understanding of Mobile user consumption trends, needs and expectations.
  • Be familiar with the local market.
  • Excellent customer service experience.
  • Experienced with Data Analytics, excellent analytical skills will be a plus.
  • Highly motivated with the ability to thrive in a fluid, demanding and fast-paced environment.
  • Excellent written and verbal communication skills in English.
  • Mandarin speaking is essential.

The successful candidate will have solid operational experience and show interests in Mobile applications.

Please note:

The successful candidate must, by the start of the employment, have permission to work in the UK.

Project People is acting as an Employment Business in relation to this vacancy.