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Broadcast Engineer

Job Title: Broadcast Engineer
Contract Type: Permanent
Location: City of London, London
Industry:
Salary: London weighting, shift allowance
Start Date: ASAP
REF: SB/PERM/BE_1645789154
Contact Name: Sneha Betharia
Contact Email: sneha.betharia@projectpeople.com
Job Published: 3 months ago

Job Description

Role: Broadcast Engineer

Type: Permanent

Location: Reading (Hybrid)

The role works as part of a shift-working team providing 24 hour operational support, incident management and stakeholder communication for a range of client's platforms and services.

Key responsibilities and accountabilities:

  • Use a diverse range of broadcast and production monitoring tools to identify and resolve complex service impacting issues across a range of technologies and platforms.
  • Initiate response to service disruption and support proactive measures aimed at preventing recurrence.
  • Accurate logging of incidents accurately including technical response and action taken.
  • Implementing contingency procedures in response to planned or unexpected events.
  • Handover of incident and information across shift changes.
  • Keep informed of operational changes ensuring that actions are taken in line with best practice.
  • Good communication skills; Able to explain information to technical and non-technical audiences.
  • Ensure the Health and Safety at Work Act, Working Time Directive and other workplace legislation is observed; responsible for ensuring risk assessments are completed, appropriate and meet the company's standards; responsible for ensuring appropriate method statements are reviewed and fit for purpose.

Skills we are looking for:

Essential

  • Broad technical knowledge, including understanding of complex systems built from separate components.
  • Experience of operating within, or demonstrable knowledge of, multi-platform environments.
  • Experience or knowledge of monitoring and interacting with a range of applications and services.
  • Experience in supporting a wide range of broadcast and production technologies, systems and equipment.
  • Experience of logging and managing incidents in an operational environment.
  • Familiarity with using a range of diagnostic and monitoring tools.
  • Ability to communicate effectively with external providers and internal partners.
  • Troubleshooting and diagnosing defects in complex systems.
  • Able to create supporting documentation.
  • Able to prioritise according to service impact and work under pressure.
  • Awareness of current safety legislation and statutory requirements relating to IT including Electricity at Work
  • Ability to share knowledge with team members.
  • NVQ Level 5 or above in a relevant technical discipline.
  • Knowledge of health and safety standards, approaches and processes and other relevant regulatory requirements.

Desirable

  • Problem solving methodologies.
  • Knowledge of ITIL support model.
  • Experience in media and creative environments.
  • Knowledge of best practice in IT security policies, standards and procedures.

If this looks interesting as a next career step, click on APPLY!

Project People is acting as an Employment Agency in relation to this vacancy.