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BAU Apple Support Engineer (JamF/CCT/iPhone/iPad/MacOS/ACSP)

Job Title: BAU Apple Support Engineer (JamF/CCT/iPhone/iPad/MacOS/ACSP)
Contract Type: Contract
Location: London, England
Industry:
Salary: Negotiable
Start Date: ASAP
Duration: 6mnths rolling
REF: FJS-C-Apple_AD_1575475907
Contact Name: Alice Davis
Contact Email: alice.davis@projectpeople.com
Job Published: 6 days ago

Job Description

BAU Apple Support Engineer (JamF/CCT/iPhone/iPad/MacOS/ACSP) is urgently required by our Global IT Services Client for a rolling 6-month to be based in London.

We are looking for a candidate with a combination of the below experience:

  • Support of mobile devices (iPhone, iPad, etc.)
  • Providing customer service or help desk support to a mid-large sized environment
  • Good knowledge of Google Apps and Office 365
  • Software and hardware issues, on Apple MacOS, iOS and Windows devices.
  • Qualified to CCT/Jamf Certified Technician (Jamf 200) level on Jamf Pro or equivilent
  • Good knowledge of Apple Certified Support Professional (ACSP) - at least to 10.9 but ideally later versions . (not necessarily certified but must be able to demonstrate understanding)
  • Experience in high volume ticket environment
  • Knowledge of Jira or Service Now ticketing systems

This is an urgent requirement; please apply as soon as possible if you would like to be considered.

Project People is acting as an Employment Business in relation to this vacancy.