BAU Apple Support Engineer (JamF/CCT/iPhone/iPad/MacOS/ACSP)

BAU Apple Support Engineer (JamF/CCT/iPhone/iPad/MacOS/ACSP) is urgently required by our Global IT Services Client for a rolling 6-month to be based in London.

We are looking for a candidate with a combination of the below experience:

• Support of mobile devices (iPhone, iPad, etc.)
• Providing customer service or help desk support to a mid-large sized environment
• Good knowledge of Google Apps and Office 365
• Software and hardware issues, on Apple MacOS, iOS and Windows devices.
• Qualified to CCT/Jamf Certified Technician (Jamf 200) level on Jamf Pro or equivilent
• Good knowledge of Apple Certified Support Professional (ACSP) - at least to 10.9 but ideally later versions . (not necessarily certified but must be able to demonstrate understanding)
• Experience in high volume ticket environment
• Knowledge of Jira or Service Now ticketing systems

This is an urgent requirement; please apply as soon as possible if you would like to be considered.

Project People is acting as an Employment Business in relation to this vacancy.