Associate Technical Service Engineer

TSTS Associate Technical Service Engineer

Contract

Description

Belfast site based

Full-time shift role

This is an entry level Technical Support Position.

Are you an enthusiastic team player? Can you provide an exceptional level of service to our customers? Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work in our Operation Centre? This is your world and your opportunity to transform it for the better.

Your role

We are looking for a Technical Service Engineers to ensure our customers services run smoothly. You will be responsible for monitoring, investigating, and diagnosing technical issues for our customers across the region. Your role will involve working as part of a team managing a large number of network devices, servers and applications following defined processes and procedures on a 24x7 basis. Full training will be provided.

The Operations Centre currently manage services for multiple customers providing support for numerous technologies. The engineering shift teams are made up of high performing individuals who are both friendly and customer focused.

Your experience

• Experience within an IT Support environment
• Proven troubleshooting skills
• Empathic listener and persuasive speaker with good proficiency in written word
• The ability to use their own initiative and to identify and resolve potential problems/issues
• The ability to represent the company to stakeholders in a professional manner

If interested, please apply to this advert in the first instance or send a CV with covering note to Tommy.Clifford@ProjectPeople.com

Project People is acting as an Employment Business in relation to this vacancy.