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Apple Support Engineer

Job Title: Apple Support Engineer
Contract Type: Contract
Location: London, England
Industry:
Salary: Daily Rate
Start Date: ASAP
Duration: 6 months +
REF: FJS/LS/Apple/Lon_1575550379
Contact Name: Leanne Summers
Contact Email: leanne.summers@projectpeople.com
Job Published: 10 months ago

Job Description

Apple Support Engineer - Contract - London

(JamF/CCT/iPhone/iPad/MacOS/ACSP)

A global IT services company is searching for an Apple Support Engineer to join their team in London on a rolling contract basis.

Skills and Experience Required:

  • Support of mobile devices (iPhone, iPad, etc.)
  • Providing customer service or help desk support to a mid-large sized environment
  • Good knowledge of Google Apps and Office 365
  • Software and hardware issues, on Apple MacOS, iOS and Windows devices.
  • Qualified to CCT/Jamf Certified Technician (Jamf 200) level on Jamf Pro or equivalent
  • Good knowledge of Apple Certified Support Professional (ACSP) - at least to 10.9 but ideally later versions . (not necessarily certified but must be able to demonstrate understanding)
  • Experience in high volume ticket environment
  • Knowledge of Jira or Service Now ticketing systems

To apply, please send your CV to leanne.summers@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.