Apple Support Engineer

Apple Support Engineer - Contract - London

(JamF/CCT/iPhone/iPad/MacOS/ACSP)

A global IT services company is searching for an Apple Support Engineer to join their team in London on a rolling contract basis.

Skills and Experience Required:

• Support of mobile devices (iPhone, iPad, etc.)
• Providing customer service or help desk support to a mid-large sized environment
• Good knowledge of Google Apps and Office 365
• Software and hardware issues, on Apple MacOS, iOS and Windows devices.
• Qualified to CCT/Jamf Certified Technician (Jamf 200) level on Jamf Pro or equivalent
• Good knowledge of Apple Certified Support Professional (ACSP) - at least to 10.9 but ideally later versions . (not necessarily certified but must be able to demonstrate understanding)
• Experience in high volume ticket environment
• Knowledge of Jira or Service Now ticketing systems

To apply, please send your CV to leanne.summers@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.