Analytics Lead

Analytics Lead

Theale/Hybrid

6 month contract initially

Start ASAP

The Analytics Lead main purpose is to perform and assist departments with data visualisation, data analysis and automate performance analytics for customer and supplier meetings. It is also to monitor and drive continual improvement of service, quality and efficiency through trend analysis of current and legacy performance aligned to best-in-class operational practices. Work with key stakeholders to monitor, report and deliver industry leading performance and contractual compliance.

Responsibilities:

• Develop, design, and maintain the company's analytics dashboards.
• Collect, refine, and prepare data for analytics and visualisation.
• Collecting data from various data sources and normalise it.
• Drill-down data and prepare reports with utmost accuracy.
• Monitor reports and dashboards and make necessary changes to suit plan.
• Apply algorithms and statistical methods to obtain answers from data
• Solving any data or performance issues related to workbooks and data sources
• To support and contribute actively to health and safety, environmental, business continuity and information security arrangements that meets our obligations to our customers
• End to end governance of quality assurance, service delivery, processes, procedures and KPI definitions
• driving operational methodology cost conscious best practices in support of Client's objectives.
• Understanding business requirements and to plan a solution to address data needs.
• Manage and utilise the analytics platform to extract meaningful insights from it for stakeholders.
• Test and publish dashboards and reports

Skills Required:

• Experience in working on at Tableau platform
• Very strong analytical skills, able to apply onsite knowledge to data trends and insights and extract commercially sound improvements and better ways of working
• Proficiency in analytics and database querying tools.
• Excellent analytical skills to forecast and predict trends and insights using past and current data.
• Knowledge of data architecture, data modeling, data mapping, data analysis, and data visualisation.
• Enterprise-level experience in data presentation through various bars/charts/models/dashboards
• Able to build visually stunning and interactive dashboards
• Able to manipulate and blend data to design dashboards and visualisation

Desired:

• Experience of running analytics within a Telecom environment

Project People is acting as an Employment Business in relation to this vacancy.