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3rd line Infrastructure & Applications Support Engineer

Job Title: 3rd line Infrastructure & Applications Support Engineer
Contract Type: Permanent
Location: Basingstoke, Hampshire
Salary: Competitive Salary + Benefits
REF: SM/P/3rd line_1619108602
Contact Name: Salome Maybanks
Contact Email:
Job Published: 6 months ago

Job Description

3rd line Infrastructure & Applications Support Engineer


Basingstoke, Hampshire

We are looking for an experienced 3rd Line Infrastructure & Application Support Engineer to join an existing team of 3rd support engineers. Your role will involve providing operational support to enterprise environments that run 24/7 across two data centres. You will collaborate with the rest of the team to maintain remote support to the infrastructure and applications hosted within the two data centres, BAU activities, non BAU activities, Incident, Change and Problem Management. Perform system configuration changes, upgrades and liaise with third parties and other internal teams. You will also have the opportunity to be involved in project-based work, as you will be working closely with the project team. Additionally, you will provide technical direction and mentoring to the 2nd-line team and be able to demonstrate a shift to the left mentality.

This is a permanent opportunity and a national security clearance is required for this role and candidates will be required to undergo security clearance if not already held.

Your experience

  • Microsoft Windows Server 2016 Core Platform.
  • Microsoft Hyper-V Server 2016.
  • Microsoft Active Directory.
  • Microsoft Group Policy Management.
  • Microsoft Certificate Authority (AD)
  • Microsoft Clustering.
  • Microsoft DNS.
  • Microsoft Remote Desktop Server (RDS).
  • Microsoft Internet Information Services. (IIS)
  • Microsoft PKI.
  • Fujitsu Primergy Servers.
  • Fujitsu ServerView.
  • Fujitsu Futro eLux Thin Clients.
  • Unicon Scout Enterprise Management Suite.
  • Understanding MS PowerShell
  • McAfee ePolicy Orchestrator and VirusScan Enterprise
  • LogRhythm
  • Tenable Nessus
  • PKI
  • Symantec AV
  • 3rd Line Support of Biometric Applications in a Windows environment
  • Supporting Biometric Applications with a database component (SQL Server 2016)
  • Management and Configuration of .Net/Java applications, Tomcat.
  • Technical Troubleshooting Skills.
  • Storage and Backup Services (NetApp SANs, NetApp On Command Plug-in, NetApp Snap Manager, Snap Creator, NetApp Metrocluster)
  • iSCSI boot from SAN

Netapps storage experience would be highly desirable for this position.

If you are interested and have the required experience, please submit your CV on line.

Project People is acting as an Employment Agency in relation to this vacancy.