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2nd Line VIP Support Engineer (TechBar/Microsoft/Office365/AD)

Job Title: 2nd Line VIP Support Engineer (TechBar/Microsoft/Office365/AD)
Contract Type: Contract
Location: Woking, Surrey
Industry:
Salary: Negotiable
Start Date: ASAP
Duration: 5-months
REF: FJ-C-WokingSupp_AD_1580222222
Contact Name: Alice Davis
Contact Email: alice.davis@projectpeople.com
Job Published: 8 months ago

Job Description

2nd Line Desktop/Deskside Support Engineer (TechBar/Microsoft/Office365/Active Directory) is urgently required by our Global IT Services Client for a rolling 5-month contract to be based in Woking.

The successful candidate will join a Tech Bar and be responsible for the following:

- Managing fault calls

- Service requests

- VOIP telephony support

- VIP Support

- PC/Laptop builds

- OS configuration

- Active Directory

- O365 administration

- Hardware repair

Our client has a Windows 10 platform so some familiarity with supporting this OS will be desirable. This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff. Call management will progress from Service now system used currently.

This is an urgent role; please apply as soon as possible if you would like to be considered.

Project People is acting as an Employment Business in relation to this vacancy.