| Job Title: | 2nd Line Support Technician |
| Contract Type: | Contract |
| Location: | Cardiff, Wales |
| Industry: | |
| Salary: | Daily Rate |
| Start Date: | ASAP |
| Duration: | 6 months + |
| REF: | FJS/LS/On-Site/Card_1572529890 |
| Contact Name: | Leanne Summers |
| Contact Email: | leanne.summers@projectpeople.com |
| Job Published: | about 6 years ago |
Job Description
2nd Line Support Technician - Contract - Cardiff
A global IT services company is searching for a 2nd Line Support Technician to join their team on customer site in Cardiff.
The 2nd Line Support Technician will sit on an on-site Tech Bar alongside the customer's permanent employees and handle technical queries such as:
- Laptop issues (Candidates need to have a broad background in supporting different laptops brands e.g. HP, Lenovo, Dell etc.)
- Mobile phone issues (iOS/Android/Blackberry etc.)
- Microsoft Office (e.g. how to merge folders)
- Skype for Business
- Data recovery (e.g. laptop drive crashed)
Candidates need to have excellent communication skills and be customer facing and have previous experience in a face-to-face support role.
To apply, please send your CV to leanne.summers@projectpeople.com.
Project People is acting as an Employment Business in relation to this vacancy.
