|Job Title:||2nd Line Support Technician|
|Duration:||6 months +|
|Contact Name:||Leanne Summers|
|Job Published:||11 months ago|
2nd Line Support Technician - Contract - Cardiff
A global IT services company is searching for a 2nd Line Support Technician to join their team on customer site in Cardiff.
The 2nd Line Support Technician will sit on an on-site Tech Bar alongside the customer's permanent employees and handle technical queries such as:
- Laptop issues (Candidates need to have a broad background in supporting different laptops brands e.g. HP, Lenovo, Dell etc.)
- Mobile phone issues (iOS/Android/Blackberry etc.)
- Microsoft Office (e.g. how to merge folders)
- Skype for Business
- Data recovery (e.g. laptop drive crashed)
Candidates need to have excellent communication skills and be customer facing and have previous experience in a face-to-face support role.
To apply, please send your CV to email@example.com.
Project People is acting as an Employment Business in relation to this vacancy.
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