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2nd Line Support Technician

Job Title: 2nd Line Support Technician
Contract Type: Contract
Location: Liverpool, Merseyside
Industry:
Salary: Daily Rate
Start Date: ASAP
Duration: 6 months +
REF: FJS/LS/On-Site/Liver_1570707465
Contact Name: Leanne Summers
Contact Email: leanne.summers@projectpeople.com
Job Published: 2 months ago

Job Description

2nd Line Support Technician - Contract - Liverpool

A global IT services company is searching for a 2nd Line Support Technician to join their team on customer site in Liverpool.

The 2nd Line Support Technician will sit on an on-site Tech Bar alongside the customer's permanent employees and handle technical queries such as:

  • Laptop issues (Candidates need to have a broad background in supporting different laptops brands e.g. HP, Lenovo, Dell etc.)
  • Mobile phone issues (iOS/Android/Blackberry etc.)
  • Microsoft Office (e.g. how to merge folders)
  • Skype for Business
  • Data recovery (e.g. laptop drive crashed)

Candidates need to have excellent communication skills and be customer facing and have previous experience in a face-to-face support role.

To apply, please send your CV to leanne.summers@projectpeople.com.

Project People is acting as an Employment Business in relation to this vacancy.