Job Title: | 2nd Line Support Technician |
Contract Type: | Contract |
Location: | Birmingham, West Midlands |
Industry: | |
Salary: | Daily Rate |
Start Date: | ASAP |
Duration: | 6 months + |
REF: | FJS/LS/On-Site/Bham_1570707371 |
Contact Name: | Leanne Summers |
Contact Email: | leanne.summers@projectpeople.com |
Job Published: | 2 months ago |
Job Description
2nd Line Support Technician - Contract - Birmingham
A global IT services company is searching for a 2nd Line Support Technician to join their team on customer site in Birmingham.
The 2nd Line Support Technician will sit on an on-site Tech Bar alongside the customer's permanent employees and handle technical queries such as:
- Laptop issues (Candidates need to have a broad background in supporting different laptops brands e.g. HP, Lenovo, Dell etc.)
- Mobile phone issues (iOS/Android/Blackberry etc.)
- Microsoft Office (e.g. how to merge folders)
- Skype for Business
- Data recovery (e.g. laptop drive crashed)
Candidates need to have excellent communication skills and be customer facing and have previous experience in a face-to-face support role.
To apply, please send your CV to leanne.summers@projectpeople.com.
Project People is acting as an Employment Business in relation to this vacancy.

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