Connecting to LinkedIn...

2nd line Support - (SC Cleared)

Job Title: 2nd line Support - (SC Cleared)
Contract Type: Permanent
Location: Basingstoke, Hampshire
Salary: Negotiable
Start Date: ASAP
REF: PR-DNS-2ND-P_1498724073
Contact Name: Paul Read
Contact Email:
Job Published: 10 months ago

Job Description

2nd line support - (SC Cleared - eligible for DV security clearance)



Job Purpose

My client is a Global IT Services client who has a vacancy for a 2nd line support engineer in their Basingstoke office. The 2nd line support engineer will investigate and resolve issues and incidents passed on from the 1st line team.

Skill set:

You will be an excellent team player, have experience of IT support, incident resolution and/or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery. -

Excellent customer communication skills.

  • Technical knowledge of secure IT infrastructures, applications and IT security policies and enforcement.
  • Experience in supporting secure IT infrastructures

Proven technical understanding and support of some or all of:

  • Understanding of ITIL Service Management
  • Windows Server 2008 platforms
  • Microsoft Group Policies
  • VMwareESX and vCentre
  • Management of SAN based storage system (ideally NetApp)

Due to secure nature of this role, as a minimum, the 2nd line support engineer will need to already have security clearance to SC level and be eligible to obtain DV clearance.

If you are a 2nd Line Support Engineer looking for an opportunity to progress then contact Paul NOW on 01179 087 000 or email at

Project People is acting as an Employment Agency in relation to this vacancy.