2nd line Support - (SC Cleared)

2nd line support - (SC Cleared - eligible for DV security clearance)

Permanent

Basingstoke

Job Purpose

My client is a Global IT Services client who has a vacancy for a 2nd line support engineer in their Basingstoke office. The 2nd line support engineer will investigate and resolve issues and incidents passed on from the 1st line team.

Skill set:

You will be an excellent team player, have experience of IT support, incident resolution and/or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery. -

Excellent customer communication skills.

• Technical knowledge of secure IT infrastructures, applications and IT security policies and enforcement.
• Experience in supporting secure IT infrastructures

Proven technical understanding and support of some or all of:

• Understanding of ITIL Service Management
• Windows Server 2008 platforms
• Microsoft Group Policies
• VMwareESX and vCentre
• Management of SAN based storage system (ideally NetApp)

Due to secure nature of this role, as a minimum, the 2nd line support engineer will need to already have security clearance to SC level and be eligible to obtain DV clearance.

If you are a 2nd Line Support Engineer looking for an opportunity to progress then contact Paul NOW on 01179 087 000 or email at paul.read@projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.