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2nd line Support - (SC Cleared)

Job Title: 2nd line Support - (SC Cleared)
Contract Type: Permanent
Location: Basingstoke, Hampshire
Industry:
Salary: Negotiable
Start Date: ASAP
REF: PR-DNS-2ND-P_1498724073
Contact Name: Paul Read
Contact Email: paul.read@projectpeople.com
Job Published: 25 days ago

Job Description

2nd line support - (SC Cleared - eligible for DV security clearance)

Permanent

Basingstoke

Job Purpose

My client is a Global IT Services client who has a vacancy for a 2nd line support engineer in their Basingstoke office. The 2nd line support engineer will investigate and resolve issues and incidents passed on from the 1st line team.

Skill set:

You will be an excellent team player, have experience of IT support, incident resolution and/or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery. -

Excellent customer communication skills.

  • Technical knowledge of secure IT infrastructures, applications and IT security policies and enforcement.
  • Experience in supporting secure IT infrastructures


Proven technical understanding and support of some or all of:

  • Understanding of ITIL Service Management
  • Windows Server 2008 platforms
  • Microsoft Group Policies
  • VMwareESX and vCentre
  • Management of SAN based storage system (ideally NetApp)

Due to secure nature of this role, as a minimum, the 2nd line support engineer will need to already have security clearance to SC level and be eligible to obtain DV clearance.

If you are a 2nd Line Support Engineer looking for an opportunity to progress then contact Paul NOW on 01179 087 000 or email at paul.read@projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.