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2nd line 24x7 Network Engineer - Hampshire

Job Title: 2nd line 24x7 Network Engineer - Hampshire
Contract Type: Permanent
Location: Basingstoke, Hampshire
Industry:
Salary: Negotiable
Start Date: ASAP
REF: RC/P/2ndlineSupport_1627295038
Contact Name: Rohit Chavda
Contact Email: Rohit.Chavda@projectpeople.com
Job Published: about 2 months ago

Job Description

Leading Defence sector managed services provider require a skilled 2nd line Network Engineer to work on a 24x7 shift based rota on site in their Hampshire offices.

Security Clearance required is required for this position, Candidates without Security clearance would be considered as well.

The role will involve:

  • Event Management: Monitor Notifications and Events generated by automated systems and act as required when particular events/notifications occur.
  • Incident Management: Incident logging, triage and assignment on both the Microsoft System Centre Service Manager Toolset and ServiceNow Toolset. Manage the Incident to resolution in conjunction with the 3rd parties, keeping the Service Desk record in both Toolsets updated in accordance with agreed WI.
  • Problem Management: Will manage, monitor and resolve Problems in accordance with agreed SLA's
  • Patch Deployment: Deployment of monthly security patches to Microsoft server environments using the Microsoft SCCM toolset.
  • Change Management: Support and participate as required in all Change Management Activities
  • Request Fulfilment: Will receive and fulfil simple Service Requests based on the defined Service Catalogue including add, change or remove access to Production or Pre-Production.

Your experience

  • Good understanding and working knowledge network engineering 1st or 2nd line
  • Hands-on experiencing in troubleshooting enterprise networks
  • Must be able to work on site in Basingstoke (no home working)
  • Must be happy working day & night shifts

Please apply via this advert or send a CV with covering note directly to me on rohit.chavda@projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.