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2nd Line Desktop/Deskside VIP & Exec Support Engineer

Job Title: 2nd Line Desktop/Deskside VIP & Exec Support Engineer
Contract Type: Contract
Location: London, England
Industry:
Salary: Negotiable
Start Date: ASAP
Duration: 7 Months
REF: FJS-PP-L-C-CB-DS_1636123713
Contact Name: Cassie Butcher
Contact Email: cassie.butcher@projectpeople.com
Job Published: 29 days ago

Job Description

2nd Line Desktop/Deskside VIP & Exec Support Engineer (AV, Audio Visual, O365, Win10, BAU) is urgently required by our Global IT Services Company for an initial 7 months rolling contract, to be based in London, UK (5 days on-site).

Responsibilities & Skills:

  • Must have strong 2nd line desktop/deskside support experience, with AV or VIP & Exec Support experience
  • The successful applicant will be providing the following AV services: fault calls, service requests, planned changes, VOIP telephony support, high level AV support, VIP Support, Smart-Hands support, PC/Laptop builds, OS configuration, AD administration, some hardware repair, O365, Windows 10, Deskside support
  • Call management ServiceNow support
  • BAU Support experience
  • Supporting and manning the Technical AV Help Desk
  • AV & IT Deskside support and stock control experience
  • Excellent client facing experience
  • Desirable: Mac IOS
  • The position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff.

This is an urgent requirement; please apply as soon as possible if you would like to be considered.

The Company

A leading global IT services organisation with 10,000 employees and annual revenue of nearly £2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers.

Diversity
Project People and our clients are fully committed to developing an inclusive workforce. Applications are always fully considered, irrespective of race, gender, faith, sexual orientation, ethnic origin or part-time status.

Project People is acting as an Employment Business in relation to this vacancy.