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2nd Line Deskside/Desktop Support (Apple/Mac/iOS/O365/Win10)

Job Title: 2nd Line Deskside/Desktop Support (Apple/Mac/iOS/O365/Win10)
Contract Type: Contract
Location: London, England
Industry:
Salary: Negotiable
Start Date: ASAP
Duration: 6 Months
REF: FJS-PP-CB-HW-C-D_1606148689
Contact Name: Cassandre Butcher
Contact Email: cassandre.butcher@projectpeople.com
Job Published: about 2 months ago

Job Description

2nd Line Deskside/Desktop Support Engineer (Apple/Mac/iOS/iPhone/Win10/O365/Android/iPad) is urgently required by our Global IT Services Company for an initial 6 month contract, to be based from home until restrictions are lifted and then from London.

Responsibilities and Skills:

  • 2nd line deskside support;
  • Excellent client facing experience;
  • Experience of using, configuring and troubleshooting Mac desktops, laptops and Apple Remote Desktop;
  • Experience in using Ticketing systems to track incidents and request;
  • Experience of supporting iPhones, iPads & Android devices etc.;
  • Train users on Apple Mac software.
  • Experience of support O365 & Windows 10

The Company

A leading global IT services organisation with 10,000 employees and annual revenue of nearly £2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world.

Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers.

Diversity
Project People and our clients are fully committed to developing an inclusive workforce. Applications are always fully considered, irrespective of race, gender, faith, sexual orientation, ethnic origin or part-time status.

Project People is acting as an Employment Business in relation to this vacancy.