1st/2nd Line IT Support Analyst

1st/2nd Line IT Support Analyst

3 Month Rolling Contract

Witney, Oxfordshire

A fantastic contract opportunity has arisen for a 1st/2nd Line IT Support Analyst looking to gain more exposure within a busy hands on IT support role. You will be joining a small IT team working for a leading Travel company at their offices in Witney, Oxfordshire. Due to the unique location of their offices, candidates will need to have their own mode of transport.

As the IT Support Analyst you will be responsible for providing 1st & 2nd line support to internal customers and colleagues, this can include - PC hardware and software support, PC builds, asset management, software installation, processing user accounts (updating, processing leavers etc), maintaining printers and general IT assistant duties.

This is an excellent opportunity for someone looking to expand their IT knowledge, who can work independently and is looking to work for a thriving international company!

Skills & Experience Required:

• Experience with providing 1st and 2nd line support
• Microsoft Operating systems
• Microsoft office
• Active Directory
• MS Exchange
• MS SharePoint
• Citrix (beneficial)
• Basic understanding of VOIP telephony systems
• Excellent communication and interpersonal skills
• Ability to prioritise and adhere to SLAs
• Capable of working under pressure
• Excellent time management skills
• Self-motivated and flexible to work as part of a team or independently

If you are interested in this new opportunity please submit your application on line or email your CV direct to Salome.Maybanks@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.