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1st Line Support - Permanent Role - Reading, Berkshire

Job Title: 1st Line Support - Permanent Role - Reading, Berkshire
Contract Type: Permanent
Location: Reading, Berkshire
Salary: Negotiable
Start Date: ASAP
REF: PP/P/FLS/FC_1576159627
Contact Name: Fred Cope
Contact Email:
Job Published: almost 2 years ago

Job Description

1st Line Support - Permanent Role - Reading, Berkshire

This is a great opportunity for someone looking to further their experience within 1st Line Support. You will be working for a busy communications company based in Theale (near Reading). This is an urgent requirement and we are looking for someone who can start ASAP!

Your role as 1st Line Support - working within a busy team you will be responsible for supporting the business by responding to all incidents and request that come in to the IT Service Desk. You will be responsible for managing requests, escalating where appropriate and keeping colleagues updated.


  • 1 year + of 1st Line Support
  • Strong experience of Microsoft Desktop support
  • Knowledge of Office 365
  • Working knowledge of Windows 8.1 and Windows 10 operating systems
  • Strong attention to detail
  • Strong customer support experience

Please apply via this site in the first instance or send a CV with covering note to

Project People is acting as an Employment Agency in relation to this vacancy.