SYSTEMS TECHNICIAN- ONSITE IN EDINBURGH - CONTRACT

SYSTEMS TECHNICIAN- ONSITE IN EDINBURGH - CONTRACT

Leading Managed Services Provider in the Public and Defence Sector is looking for a Systems Technician to be onsite in office 5 days a week in Edinburgh.

Working hours: Monday - Friday (1:30pm - 10pm) must be flexible

Title: 2nd Line Platform Support Technician

You will be working in a small team of specialists on the latest technologies and providing technical support remotely to a client base of over 60,000 users.

Can also consider Junior - Midlevel candidates

You will have experience of providing technical support at 2nd level. Working hours are Monday to Friday 1.30pm to 10pm with no on call responsibilities. There may be a requirement to work outside of these hours to suit customer needs

Core Skills

• Previous experience in a customer facing 2nd Level support role
• Background in end user support and customer service environments
• Good Microsoft Office 365 knowledge
• Good Microsoft Azure knowledge
• Good Windows10 knowledge
• Knowledge of Windows 2012 and 2016 Server technologies
• Excellent Communication skills both written and verbal
• Excellent time management skills
• Willingness to learn and develop IT knowledge
• Ability to analyse issues and identify the best solutions within SLA.

Desirable

• Knowledge of Microsoft VBA, Powershell scripting skills
• Exposure to Citrix Technologies
• Exposure to vSphere.
• Exposure to Microsoft Virtulisation, Appv5, HyperV technologies
• Understanding of ITIL processes

Please apply via this ad in the first instance or send a CV with covering note or contact me on 07587743762 or Balla@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.