Job Title: | Service Design Architect |
Contract Type: | Contract |
Location: | Reading, Berkshire |
Industry: | |
Salary: | Negotiable |
REF: | PP/SDA/C/GP_1531124370 |
Contact Name: | Glenn Parsons |
Contact Email: | glenn.parsons@projectpeople.com |
Job Published: | almost 6 years ago |
Job Description
We are working with a well known brand within Telco to recruit a Service Design Architect. This role will support the delivery of IT & Network architectures whilst ensuring operational frameworks are adhered to. Reporting directly in to a 'Head of' you will be responsible for defining Operations frameworks of Service Design.
As a Service Design Architect you will have responsibility for producing and adherence to Service Design frameworks for:
- SLAs & OLAs
- Service definition schedules
- Security compliance
- Service catalogue
- Service support manuals
- Service flows
In the role of Service Design Architect you will demonstrate and enhance skills within:
- IT Service Management frameworks & Security controls (ITIL, COBIT, eTOM)
- Understanding of Operational process
- Utilisation of OSS to achieve e2e Service Design
- RFQ, RFP evaluation
- Service Design within IT and Network technologies
If you would like to apply for the role of Service Design Architect, please send your CV to glenn.parsons@projectpeople.com
Project People is acting as an Employment Business in relation to this vacancy.
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