Job Title: | Service Delivery Manager - SIAM/Event Management |
Contract Type: | Contract |
Location: | Portsmouth, Hampshire |
Industry: | |
Salary: | Negotiable |
Start Date: | ASAP |
Duration: | to 31/07/2020 |
REF: | X/SDM/Sara_1585070852 |
Contact Name: | Sara Rowe |
Contact Email: | sara.rowe@projectpeople.com |
Job Published: | about 4 years ago |
Job Description
Service Delivery Manager - SIAM / Event Management
Contract to 31st July 2020. Portsmouth/Flex working
Role Purpose
We have an opportunity within the Optimised Service Delivery team for an experienced SIAM Service Delivery Manager within Event Management.
The ideal candidate will be a self-starting and motivated service manager that is able to demonstrate ownership and customer focus.
This role will involve working with a high profile customer and account team requiring excellent skills within Event Management.
Knowledge of SIAM would be advantageous.
Key Performance Indicators
- A passion for quality and attention to detail.
- Experience within Event Management
- ITIL
- Knowledge of SIAM
- An understanding of Service Delivery Management standards & practices.
- Ability to work in a virtual team.
- Strong Analytical skills.
- Ability to be flexible and work into other teams.
- Good working knowledge of ServiceNow.
- Good interpersonal skills.
- First class organisational skills.
- Technical understanding.
- Ability to communicate to a high standard within the team and to the leadership teams.
Project People is acting as an Employment Business in relation to this vacancy.
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