Job Title: | Service Delivery Manager |
Contract Type: | Permanent |
Location: | Bracknell, Berkshire |
Industry: | |
Salary: | Negotiable |
Start Date: | ASAP |
REF: | PR-SDM-10-P_1570454734 |
Contact Name: | Paul Read |
Contact Email: | paul.read@projectpeople.com |
Job Published: | over 4 years ago |
Job Description
Service Delivery Manager x10
Type: Permanent
Location: Bracknell/Basingstoke/Corsham
Salary: Negiotable
My blue-chip IT outsourcing client is looking for multiple Service Delivery Managers to join their already established busy team.
The successful Service Delivery managers will have a proven commercial background, be able to lead service delivery to customers in order to deliver contracted service commitments and continual service improvements and be proud to work for a company that respects its people.
Responsibilities:
The Service Delivery Managers will own service risks, control service costs & improve productivity for customers in order to increase profitability & continually improve cost effectiveness. This roles will involve leading the service delivery to customers in order to deliver contracted service commitments & continual service improvements as well as being accountable for the forecasting and management of the account P&L (orders, revenue & margin), balance sheet, and cash.
Core Skills & Competencies
- Professional standards
- Contract Management
- Financial Management for IT
- Stakeholder Management
- Service Level Management
- Business Risk Management
- Service Delivery expertise
- Behavioral competencies
- Putting the Customer First
- Thinking Analytically
- Drive for Results
- Changing and Improving
- Achieving Together
A national security clearance is required for this role but candidates not holding this level of clearance will be considered
Project People is acting as an Employment Agency in relation to this vacancy.
SIMILAR ROLES
-
Service Desk Agent
Location: Wakefield
Salary: Negotiable
-
Service Desk Agent
Location: Dublin
Salary: Negotiable
-
Service Desk Agent
Location: Muniz Freire
Salary: Negotiable
-
PROJECT MANANGER - REPORTING(DYNATRACE) / SERVICE OPERATIONS
Location: Reading
Salary: Negotiable
-
IT Operations Performance Reporting Manager - Dynatrace
Location: Reading
Salary: Negotiable
-
Network Architect
Location: Basingstoke
Salary: Negotiable