Job Title: | Service Assurance Manager |
Contract Type: | Permanent |
Location: | Amersham, Buckinghamshire |
Industry: | |
Salary: | Negotiable |
Start Date: | ASAP |
REF: | PP/SAM/P/CS_1497628513 |
Contact Name: | Chris Small |
Contact Email: | chris.small@projectpeople.com |
Job Published: | almost 7 years ago |
Job Description
SERVICE ASSURANCE MANAGER:
Exciting permanent opportunity available with an established Telecoms organisation.
This role delivers an end to end view of service performance and customer experience across IT services. Delivered through the agreement of service levels with customers, ensuring compliance and communicating performance to key stakeholders (internal and external). The role will instigate, develop and implement Service Improvement activity in the event of underperformance or in line with changing business requirements.
Responsibilities: |
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Candidate Profile:
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To apply for this position please send an updated CV to chris.small@projectpeople.com |
Project People is acting as an Employment Agency in relation to this vacancy.
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