Job Title: | Second Line Support Analyst (Windows 10, MS Office) |
Contract Type: | Contract |
Location: | Edinburgh, Scotland |
Industry: | |
Salary: | Negotiable |
Start Date: | asap |
Duration: | 6 months |
REF: | x/eg/2ndbranch_1495625824 |
Contact Name: | Elizabeth Gilpin |
Contact Email: | elizabeth.gilpin@projectpeople.com |
Job Published: | almost 7 years ago |
Job Description
2nd Line Support (Windows 10, MS Office 2010). Edinburgh.
2nd Line Support engineers required to work on a contract basis for a role based in Edinburgh
Investigation and diagnosis of issues:
- applying known fixes
- resolution or escalation of incidents
- Tracking SLA expiry
- Telephone contact with end users.
The successful candidates will have:
- Experience working in financial services
- Windows 10 platform knowledge
- 2nd level support experience
- Microsoft office 2010 experience
- Citrix
- Understanding of ITIL processes
Please apply to elizabeth.gilpin@projectpeople.com
Project People is acting as an Employment Business in relation to this vacancy.
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