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Scheduling Coordinator/Resource Controller

Job Title: Scheduling Coordinator/Resource Controller
Contract Type: Contract
Location: Bracknell
Salary: Negotiable
Start Date: ASAP
Duration: 6 month rolling
REF: FRC Bracknell_1718291634
Contact Name: Chris Perry
Contact Email:
Job Published: about 1 month ago

Job Description

Scheduling Coordinator/Resource Controller

  • This role is an office-based position that involves being the main point of contact for clients that need an IT engineer to come to their site and resolve technical faults.

    The role entails communicating with clients to ascertain what the fault is and whether they are able to fix it themselves or whether an engineer will have to be called out and then scheduling dates and times for them to visit, along with a description of what the fault is they'll be tackling.

Your experience
* Experience in incident resolution
* Experience in Customer Service environment - liaison with customers scheduling engineering attendances
* Experience in scheduling/diary management
* Experience dealing with 3rd party suppliers
* Experience and confident in use of MS Office programs

Good communication skills, good organisational skills, fine attention to detail & sound knowledge of the Microsoft Office packages (Outlook, Word, Excel) are required.

Project People is acting as an Employment Business in relation to this vacancy.