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OSS - Technical Design Authority

Job Title: OSS - Technical Design Authority
Contract Type: Contract
Location: Reading
Salary: Negotiable
Start Date: ASAP
Duration: 12 Months
REF: SB/CON/TDA_1666111778
Contact Name: Sneha Betharia
Contact Email:
Job Published: 12 months ago

Job Description

Role: OSS Technical Design Authority

Type: Contract until December 2023

Location: Reading/Hybrid


  • You will be responsible for technical governance of the OSS.
  • OSS underpin the Design, Planning, Deployment and Operations of our Shared and Unilateral RAN and Access Transport Network.
  • You will be responsible for the delivery governance of shared and unilateral projects in the OSS.
  • Excellent knowledge of OSS and IT Architecture in the context of Mobile Operator will be required.
  • You have a strong Technical Delivery background with proved experience in delivering complex OSS Transformations.
  • You will engage at Technical and Management level
  • You will be part of the OSS Team and report to the OSS Manager.


  • Own the delivery of projects in the OSS
  • Accountable to gather business and technical requirements for the shared OSS and translate into technical solutions.
  • Guarantee alignment of the OSS solutions to the OSS Strategy.
  • Accountable for projects technical governance, to guarantee delivery in Time, Cost and Quality.
  • Technical interface into MBNL and Ericsson for the governance of the unilateral demand into the shared OSS.
  • Manage the demand into the OSS via the relevant Front Door Processes.
  • Raise Front Door Requests and assess relevant Impact Assessments and Scope of Works in Time, Cost and Quality.
  • Manage the communication with the internal stakeholders and with our business partners.
  • Perform effective Stakeholder Management. Engage Stakeholders in planning and decision making, having regular updates and managing expectations.


  • Proficient experience of OSS Architectures supporting Service Assurance (Performance Management and Fault Management), Service Management and Network Resource Management.
  • Strong operational and design experience in the OSS domain, with advanced knowledge of OSS architectures and systems.
  • Experience of leading OSS Transformation projects.
  • Expert at requirements gathering and extensive experience of creating solution designs.
  • Fluent in the use of TOGAF, ITIL and eTOM frameworks.
  • Good knowledge of the Radio Access Network and Access Transport domains.
  • Good stakeholder management skills.
  • Good influencing, negotiating, and conflict resolution skills.
  • Familiar with Project Management methodologies.
  • Ability to deliver value to the customer and articulate plans through robust business cases.
  • Ability to communicate in a clear and concise way, both verbally and writing.
  • Self-development focussed, highly motivated and able to focus on the priority work within a rapidly changing environment.
  • Degree-level qualification or equivalent experience in an IT or Telecoms-related discipline.

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