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Onsite Technician - IT Support

Job Title: Onsite Technician - IT Support
Contract Type: Contract
Location: Kidlington
Industry:
Salary: Negotiable
REF: RC/C/onsitetech_1674215638
Contact Name: Rohit Chavda
Contact Email: Rohit.Chavda@projectpeople.com
Job Published: over 1 year ago

Job Description

Senior On-site TechnicianDescription

Oxford, Kidlington - Onsite

Contract

Candidate to be able to travel around the Hampshire area attending site locations covering hours from 0630 - 1400 or 1000 - 1800

NPPV3 Security Clearance required but We will also consider candidate without security clearance.

Responsibilities:

1. The installation, testing, implementation or decommissioning and removal of cabling, wiring, equipment, hardware and appropriate software, following plans and instructions and in accordance with agreed standards to maintain continued operation of the Forces desktop estate.

2. The undertaking of routine installations and de-installations of items of hardware and / or software to fulfil business requirements and / or maintain continued operation of the Forces desktop estate.

3. Takes ownership for the correction of malfunctions, calling on other experienced colleagues and external resources if required to maintain continued operation of the Forces desktop estate.

4. The documentation of details of all hardware / software items that have been installed and removed so that configuration management records can be updated to maintain the integrity of the Forces estate.

5. Develop and maintain installation procedures and standards to ensure consistency in all aspects of the Forces desktop estate.

6. Ensures a timely response to Incidents and Requests for the support, resolution and management of the Forces Desktop estate.

7. Dealing with urgent needs with exceptional customer skills to resolving from 1st Line to 2nd line resolutions.

Skills Required:

Experienced with 1st/2nd level support

Setting up hardware / laptops / troubleshooting

Windows 10 experience preferred.

Dynamic team - so looking for individuals who have a good work/life balance

Qualifications

Project People is acting as an Employment Business in relation to this vacancy.

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