Network Performance Manager

Network Performance Manager

6 - month contract

Reading/ Hybrid working

The Role:

MBNL are looking to recruit a Network Performance Manager to manage the delivery of Network Performance services by the supplier ecosystem to make sure that performance targets are achieved.

What you can expect to be doing:

• Assuring Supplier Performance for all Network Performance related Services for which MBNL are accountable
• Assuring Supplier Performance in the delivery of Event Management for the Services which MBNL are accountable
• Assuring Supplier Performance for all Network Performance KPIs for which MBNL are accountable and verifying any requests for Service Performance Adjustment / mitigation are fully evidenced in line with contractual obligations
• Assuring Supplier Performance for the Technical elements of the Health Check Service for which MBNL are accountable
• Ensure supplier maintains excellent standards of analysis and decision making, and return on investment and value from their services
• Ensure supplier optimisation delivery is fair to both shareholders, follows JV agreements, complies with MBNL Design Policies
• Manage relationship with MBNL and Unilateral Shareholder Design Teams in relation to Optimisation policies and planning guidelines
• Support Service Operations, Assurance and Delivery Functions, ensuring the impact of Network Performance Services is represented accurately

What we are looking for:

• Excellent organisational skills
• Proficient communication skills, both verbal and written.
• Strong attention to detail
• Knowledge/ experience working on RAN network performance management and RAN Optimisation
• Telecom's background essential
• Partner Management experience
• Process Improvement experience (e.g., Six Sigma)
• ITIL Foundation Qualification - Nice to have
• Strong IT skills - PowerPoint/ Outlook/ Excel/ Word

Project People is acting as an Employment Business in relation to this vacancy.