Network Analyst

Are you a team player who can work well under pressure? Can you prioritize critical tasks, escalate incidents when required, deal with global customers remotely, some of whom are working in challenging environments? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to manage a global network for a diverse range of end users, providing technical support in a time critical environment. This is your world and your opportunity to shape it for the better.

We are looking for a Network Analyst to help strengthen and expand a busy, committed team of network professionals. Your role will involve:

• All aspects of delivering and maintaining Live Service
• Monitor performance and ensure system availability and reliability
• Provide Level 2/3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network
• Assist various departments within the account to maintain network security
• Establishment and adherence of processes, procedures and work instructions
• Ensure accurate records are kept of network components, maintenance activities, network connections and inventory by maintaining appropriate databases
• Working with all elements to deliver a successful transition of the new environments into Live Service
• Contribute to a work environment that encourages knowledge of, respect for and development of skills to engage with those of other cultures and backgrounds

Your experience

• Experience of IP, OSPF, BGP and MPLS
• Experience of working within a Network Management or Operations Centre environment within the Managed Services or Telecoms Sector, or within an ISP
• Excellent written and oral communication skills
• LAN and WAN troubleshooting skills
• Experience of various trouble-ticketing systems

Preferable

• Experience of Juniper network devices
• Experience of Juniper firewalls SRX*
• CCNA, JNCIA or equivalent (and willing to work to obtain said certifications)
• ITIL certified or a strong working knowledge of ITIL Incident, problem and change management disciplines
• Experience with encryption technologies

Desirables

• An understanding of how to account for sensitive material
• Willing to travel to customer locations

This role requires the applicant to undertake a secuirty clearance and a developed vetting clearance before the work commences

Project People is acting as an Employment Agency in relation to this vacancy.