Marketing Operations Specialist

Marketing Operations Specialist

Permanent

Theale / Home - 3 days a week in the office

A dynamic role supporting the execution of the organisation's marketing strategy by driving operational excellence, improving processes, and delivering high‑impact campaigns and events. This position plays a key part in ensuring brand consistency, enhancing digital engagement, and strengthening customer experience and advocacy.

Responsibilities of the Marketing Operations Specialist include:

• Maintain brand consistency across digital and print assets in partnership with Content & Communications.
• Support senior leaders, PR, and Digital Marketing teams with content creation, engagement tracking, and digital innovation.
• Oversee marketing operations including demand intake, workflow optimisation, and process improvements.
• Act as a key link between Sales, Product, and Marketing to align resources and support commercial goals.
• Collaborate with PMO and People teams on projects, roadmaps, and employer branding initiatives.
• Lead the planning and delivery of events, trade shows, conferences, podcasts, and webinars.
• Deliver marketing campaigns and projects on time and in line with strategic objectives.
• Use analytics tools to generate insights and track OKRs (NPS, CSAT, engagement metrics).
• Ensure sales enablement materials are accurate, comprehensive, and commercially aligned.
• Evaluate campaign and event performance to drive measurable ROI.
• Identify operational inefficiencies and implement scalable improvements.
• Provide strong project leadership and ensure seamless cross‑functional collaboration.

The successful Marketing Operations Specialist will have:

• Couple of years' experience in a marketing role, with expertise in operations, events, or campaigns.
• Proficiency with CRM systems, CMS, Power BI, Microsoft Office, and marketing automation tools (e.g., HubSpot, Marketo).
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Proven experience leading projects, managing budgets, and working cross‑functionally.
• Solid understanding of data‑driven marketing, segmentation, and performance analysis.
• Creative problem‑solving skills and a customer‑centric mindset.
• High energy, proactive approach, and confidence working independently

To apply for the Marketing Operations Specialist, please send your CV to caroline.kennedy@projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.