IT SUPPORT - MANDARIN SPEAKING

IT Support

Madrid, Spain

Permanent

This leading telecoms company are seeking an experienced IT Support professional to join their busy IT team.

Your main responsibilities will include:

• Provide IT support to local or regional users and log incidents, manage problems and requirement via ITIL service ticketing system
• Troubleshoot all IT issues of users including but not limited to PC/mobility hardware, software and app, remote access (VPN), account and password, voice and video conference, security, network connectivity
• Deliver IT orientation to new employees
• Build-up and maintain IT infrastructure in terms of WAN/LAN network, telephones, audio and video conference, end user computing, printer, etc.；
• Manage IT assets in the region and ensure accuracy of IT assets management
• Manage outsourced engineers to deliver IT services up to our client's standards

You must have:

• Strong experience in an IT support role
• Fluent in Mandarin & English & Spanish
• Experienced computer troubleshooting skills (Windows 7 and mac OS)
• Good knowledge of Active Directory/DHCP/DNS/TCP/IP
• Familiar with windows server and relevant permission
• Familiar with Cisco telephone and conferencing systems
• Networking skills such as managing network switch/firewall/etc

For more information please apply here or send a CV direct to kerry.knight@projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.